Privacy Policy and Cookies Policy

1. Overview

This Privacy and Cookies Policy explains how best-online-casinos.eu.com collects, uses, stores, and protects information when you visit our Website. We aim to be transparent and to handle data responsibly in line with applicable New Zealand requirements.

2. What We Collect

Depending on how you use the Website, we may collect the following:

A. Information you provide voluntarily

  • Name (if submitted)
  • Email address (for contact forms or newsletter subscriptions)
  • Any details you include in your message or enquiry

B. Information collected automatically

  • IP address and approximate location (city/region level)
  • Device and browser details (e.g., operating system, screen size, language)
  • Pages visited, time on site, referral source, and interaction data
  • Error logs and performance data (to keep the site stable)

3. How We Use Information

We use information for legitimate Website operations, including to:

  • respond to messages and support requests;
  • operate, maintain, and improve site performance and user experience;
  • understand how visitors use the Website (analytics and reporting);
  • prevent fraud, misuse, or security incidents;
  • comply with legal or regulatory obligations where required.

We do not sell personal information.

4. Cookies and Similar Technologies

We use cookies (small text files stored on your device) and similar tracking tools to make the Website function properly and to understand traffic patterns.

Types of cookies we may use:

A. Essential cookies

Needed for core functions (e.g., site navigation, basic preferences). The Website may not work correctly without them.

B. Analytics cookies

Help us measure traffic and usage trends so we can improve content and site performance (e.g., which pages are useful, where users drop off).

C. Affiliate / tracking cookies

Some pages contain affiliate links. Tracking cookies may be used to attribute a referral if you click a link to a partner site. These cookies help us understand conversion activity and may generate a commission for us.

D. Marketing cookies (where applicable)

If used, these support advertising measurement and audience targeting. Not all visitors will receive marketing cookies; it depends on the site configuration and your browser controls.

5. Managing Cookies

You can control cookies in several ways:

  • adjust your browser settings to block or delete cookies;
  • use private/incognito mode (limits some storage);
  • use browser add-ons that limit tracking.

If you disable cookies, some features may not work as intended.

6. Third-Party Websites and Services

Our Website may link to third-party websites, including casino operators and related services. We do not control those sites and are not responsible for their content or privacy practices. If you click through, you should review the third party’s privacy policy and terms.

7. Data Security

We take reasonable steps to protect information from unauthorised access, misuse, alteration, or loss. However, no website or internet transmission can be guaranteed 100% secure. You use the Website at your own risk.

8. Data Retention

We keep personal information only for as long as needed for the purpose it was collected (e.g., responding to enquiries), or as required by law. We may retain aggregated analytics data longer, as it typically does not identify individuals.

9. Your Choices and Rights

Depending on your situation, you may have the right to:

  • request access to the personal information we hold about you;
  • request corrections to inaccurate personal information;
  • request deletion of information where appropriate;
  • opt out of non-essential communications (such as newsletters).

To make a request, contact us using the details below.

10. Children

The Website is not intended for individuals under 18. We do not knowingly collect personal information from anyone under 18.

11. Updates to this Policy

We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes means you accept the updated policy.

12. Contact Us

If you have questions about this Policy or want to make a privacy request, contact:

Email: info@best-online-casinos.eu.com

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